Chaney
FAQ : Frequently Asked Questions
  • What size storage unit do I need?

    What size storage unit do I need? Visit our Storage Units page for a great size equivalent reference.

    Still unsure? Call us at 901.854.7771 or drop by to talk with us in person.

  • What are your lease options?

    What are your lease options? Our leasing agreements range from monthly to yearly . . . with everything in between!

    Give us a call to discuss our other flexible options.

  • What is the leasing process?

    What is the leasing process? Call Pam in our office to check availability or just stop by office. Once you decide what unit you need, then the application can be completed.

    Payment and a security deposit are due upon signing.

  • Is a lock provided?

    I a lock provided? No locks are provided for security reasons.

    When you purchase your own lock, then you can be sure that only you have keys or the combination!

  • What are the rental rates & due dates?

    What are the rental rates & due dates? Rates are based upon the size of the unit. All rental fees are due on the 1st of the month. If not paid by the 6th of the month, then a $20 late fee is applied to the account.

    All fees are pro-rated from the day of rental, so the fee for the first month will be calculated according.

  • What forms of payment do you take?

    What forms of payment do you take? Checks, cash & money orders are accepted.

    We apologize, but credit cards are not taken.

  • Do I need insurance for the items that I store?

    Do I need insurance for the items that I store? No, but we definitely suggest it! Be sure to call your insurance company to discuss your options.

  • Can I get into my storage unit after the office is closed?

    Can I get into my storage unit after the gate is closed? Yes, the gates are open from 7 am - 7 pm daily.

    The office hours are Monday - Friday from 9 am - 3 pm.

  • Are the storage units climate controlled?

    Are the storage units climate controlled? No. In order to keep costs down, the units are not air conditioned, heated, or humidity controlled.

  • Is vehicle storeage available?

    Is vehicle storeage available? Yes, vehicles can be stored inside of our two larger units, which are 10' x 20' and 10' x 30'.

    Outside parking storage of vehicles is not permitted.

  • Do the fluids need to be drained for vehicle storage?

    Do the fluids need to be drained for vehicle storage? No, however tenants are responsible for cleaning the unit before vacating it.

    Keeping a protective mat, underneath the your vehicle in case of leaks, is advisable.
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